Proxy Payments

No, proxy access is optional. Students may set up proxy access to authorize others to view specific information; however, students are not required to do so.

Account access can be removed at any time by using the ‘Edit’ button next to the proxy’s name. The student can remove access to certain pages or remove access completely. 

Yes. The proxy will receive an email when a modification to those items is made.

The student is in control of the information that a proxy can view. If the proxy can no longer see information, the proxy should contact the student. 

No. University staff and the Solutions Hub cannot change the permission settings for proxies. Only the student granting proxy access can change the permissions that are granted.

No. Credit card payments will no longer be an available payment method by telephone or in person. All credit card payments must be made online through the proxy payment system.

Yes. Proxies are identified by email address, and that address can be assigned as a proxy for multiple students. This is particularly useful in the case of siblings attending Des Moines University.

Yes. Each student who grants proxy access to an email address has control over the access for their account.

For each student that has identified a person as a proxy, there will be a tab with each student’s name. When you select a name, you will see the listing of the items that that student has authorized you to see. Each student has complete control over what information can be viewed by each user. If the student’s name does not appear, they have not granted access to the account information. The parent should contact the student with questions regarding access.