| Job description | Our Center Medical Directors are a vital part of a dedicated team of clinicians committed to exceptional patient care. Additionally, they facilitate efficient and effective center operations by balancing the dynamics of patient care and leadership within a clinical environment. This is an extraordinary opportunity for you to make a difference as you watch your direct leadership impact the health of America’s workforce.
WORK ENVIRONMENT:
• 100% Outpatient
• Occupational Medicine/Workplace Health/Employee Health Focused
• Partner with On-Site Physical Therapy Department
• OnSite Digital X-ray
• Robust front & back office support team
• Collaborate with Center Operations Director & Center Physical Therapy Director
• Provide comprehensive occupational medicine services, including, but not limited to:
o Preventive services for local businesses: pre-employment & maintenance physical exams, surveillance testing, biometric & wellness events
o Treatment of minor injuries sustained at work & crafting return to work plans
• Urgent Care services (unrelated to the workplace) are also offered, although this remains a small percentage of total visits.
• Utilize Allscripts Touchworks EMR
RESPONSIBILITIES:
--Patient Care / Clinical Outcomes:
• Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
• Ensures day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure.
• Monitors key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case
• Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, and Full Duty.
• Manages clinicians and support staff, and complies with APC supervisory requirements.
• Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety.
• Works with DMO to identify and implement changes to ensure continuous clinical improvement.
• Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders.
• Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations
--Patient, Employer, Payer Experience
• Drives patient and client experience metrics.
• Calls and communicates to employers on all new injuries and other significant clinical changes.
• Actively participates in CLT meetings with COD and CTD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center’s business.
• Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours.
• Works with DMO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
• Promotes, cultivates, and exemplifies Orange Book values for all center colleagues.
--Build Teams
• Develops colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center.
• Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
• Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes.
--Business Acumen:
• Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan.
• Promotes center initiatives and work flows that are consistent with those in other centers.
• Possesses financial awareness and provides input
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