Information Technology Services

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Information Technology Services connects the Des Moines University Medicine and Health Sciences community, fostering a dynamic environment for teaching and learning and enabling faculty, staff and students to harness the full potential of cutting-edge technology.

At the forefront, our Solutions Hub stands ready to offer unparalleled customer service to address a spectrum of technology challenges and troubleshooting needs. In addition, dedicated support ensures the seamless integration of technology in our dynamic learning spaces. Behind the scenes, ITS manages the technical infrastructure that fuels DMU’s state-of-the-art campus.

Collaborating with DMU students, faculty and staff, ITS is dedicated to enhancing DMU’s technological landscape.

If you are new to DMU, our Getting Started page is the first stop for new students, faculty and staff.

Technology for a Student-Centered Campus

DMU’s innovative campus is purpose-built to support student learning:

  • Study Spaces

    Study spaces equipped with wireless screen sharing and Zoom video conferencing technology permit instant collaboration.

  • Learning Studios

    Learning studios featuring flexible furniture and technology facilitate group and hybrid learning.

  • Integrated Video Conferencing

    Integrated video conferencing in all learning studios connects students virtually to other classrooms, peers and presenters.

  • Lecture Capture Technology

    Lecture capture technology is used to record all teaching and learning sessions, ensuring access to teaching and learning sessions at your convenience.

  • Mobile-First Campus

    Mobile-first campus supports all devices, including laptops, tablets, phones, watches and more.

  • State-Of-The-Art Camera Technology

    State-of-the-art camera technology in learning studios, labs, and the Simulation Center enhances visual demonstrations and feedback.

Need Help?

In-Person Support

Visit the Solutions Hub on the second floor of Edge of Advancement for in-person support from DMU’s ITS team or access Library and Academic Support resources.

Check-in from your phone, computer or in person and wait anywhere on campus for a notification that we are ready to help you.

Virtual Support

The Solutions Hub online portal provides help with common questions like resetting your password or connecting to Wi-Fi. You can also report service outages or request assistance by contacting us 24/7 at solutionshub@dmu.edu or 515-271-1522.

 

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